AKHDAR, M. A.; ALSILEENI, A. A. Analysis of M/M/1/N Queueing System with Encouraged Arrivals, Feedback, Catastrophe and Retention of Reneged Customers Roman. مجلة البحوث الأكاديمية, [S. l.], v. 22, p. 1–12, 2022. Disponível em: https://lam-journal.ly/index.php/jar/article/view/458. Acesso em: 29 2024.